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Showing posts with label productivity. Show all posts
Showing posts with label productivity. Show all posts

Thursday, August 29, 2013

THE FUN-MINUTE MANAGER


This Ziggy cartoon illustrates the anti-pleasure, anti-joy, anti-happiness attitude that our society frequently imposes on us in the workplace. Ideas such as “work before play" and the notion that we don't deserve pleasure until all of our work is done, cause many people enormous undeserved guilt and anxiety simply because they took some time to be playful. According to formidable evidence about the relationship between happiness and success, these anhedonic attitudes are likely to be counter-productive.

Anhedonia is the pervasive and damaging mental and emotional condition in which the ability to experience maximum pleasure in life is restricted or curtailed. It wouldn't surprise me if most people in our culture suffer from some degree of anhedonia. Until they correct it they cannot fully enjoy life. They experience guilt, fear, anger, depression, boredom, tension, fatigue, illness and, variations on those painful emotional themes.

We cannot effectively solve life's problems, large or small, if we don't take time off to refresh ourselves and recharge our batteries.


I have long understood that it is not psychologically economical to constantly dwell on a problem. It is advantageous to allow yourself to balance fretful worry with time off.

Shawn Achor, the CEO of Good Think and the author of The Happiness Advantage (Crown Business, 2010), has lots of evidence that happiness is important to the company’s bottom-line. “It's clear that increasing your happiness improves your chances of success,” he says. “Developing new habits, nurturing your coworkers, and thinking positively about stress are good ways to start. For companies, happy employees mean better bottom-line results. Employees who score low in ‘life satisfaction,’ stay home an average of 1.25 more days a month, a 2008 study by Gallup Healthways shows. That translates into a decrease in productivity of 15 days a year.

He cites another study that found that employees who score high in ‘life satisfaction’ are significantly more likely to receive high ratings from customers. Retail stores that scored higher on employee life satisfaction generated $21 more in earnings per square foot of space than the other stores, adding $32 million in additional profits for the whole chain.”

Achor suggests making a list of the stresses you’re under. “Place them into two groups—the ones you can control (like a project or your in-box) and those you can’t (the stock market, housing prices). Choose one stress that you can control and come up with a small, concrete step you can take to reduce it. In this way you can nudge your brain back to a positive—and productive—mind-set.”

I would add my strong suggestion that the small, concrete step may well involve a short respite from your problems, including time spent in activities that are pleasurable: a nap, a massage, an ice-cream cone, a manicure, a walk, a funny movie, a comedy club. Putting your worries in a compartment where you won’t be distracted by them for a couple for hours or days, may be the best way to let your brain incubate on solutions and come up with the best ones.

Being totally immersed , involved, and absorbed with our problems narrows our perspective so we can't see all sides of the situation and we don't do our best thinking about coping and finding solutions. Wallowing in worry is wasteful; we become overwhelmed and our mental faculties overload to the point of shutdown or, worse, making bad decisions.

Claiming permission for our own guilt-free laughter, pleasure, and play infuses more energizing and productive attitudes and emotions into all aspects of life, at home, at work, or wherever, is the process by which we can overcome our anhedonic tendencies.

One of the psychological dynamics of humor is that it shows us other ways of looking at things. The humorous perspective, often referred to as psychological distance, gives us temporary relief from the stress of worry and the opportunity to see more resources and  better ways of dealing with situations.


When Dr. Kenneth Blanchard, co-author of "The One Minute Manager", renowned speaker and management consultant was interviewed by Joel Goodman, founder of The Humor Project and editor of Laughing Matters, he offered thoughts about people, productivity, and the world of work that had a touch of the humorous perspective:

"The ultimate in self-actualization,” Blanchard said, “is when a person is confused about the difference between employment and recreation."

"A university is defined as thousands of people gathered around a common parking problem."

"One day a little girl asked her mother, "Mommy, why does Daddy br1ng so much work home at night?" "Because he doesn’t have time to finish it at work," answered the mother. "Then why don't they put him in a slower group?" asked the little girl.

"The value of being able to laugh at ourselves when we make a mistake: it helps us get on with our work."

In and of themselves, humor, laughter, and play may not be solutions, but properly applied they can lead to good solutions and turn run-of-the-mill into fun-of-the-mill. Try them soon!

Learn more about the topic at:
 World Laughter Tour, Inc.
 The Association for Applied and Therapeutic Humor
 The International Society for Humor Studies

Thursday, June 27, 2013

Women at Work: Funny AND Successful


Humor-wise, author, humorist, and feminist, Dr. Gina Barreca, sees the world changing for women at work. "Humor from women," she says, "is not only increasingly acceptable both individually and in a professional setting: it’s expected. It’s regarded as part of leadership skill-set. Humor is an indication of quick-thinking, careful listening, an ability to take controlled risks and the desire to play well with others."

Here's my advice for women about being funny at work: use humor strategically. See details below. There is evidence that a woman’s good sense of humor can benefit her career. When 200 executives were asked to name the qualities that kept women from succeeding, lack of a sense of humor was near the top of the list.

Using humor improves a woman’s chances of attracting power and credibility, but women should be aware of a double standard when attempting to inject some humor into a situation. A woman telling a joke is not likely be viewed with the same acceptance as a man telling the same joke. So says psychologist Steve Wilson, an internationally recognized authority on applied and therapeutic humor.
 
Viva la Difference?
Understanding the gender issues associated with humor helps women benefit from the strategic use of humor, which has traditionally been available primarily to men in the workplace.
 
·         Men and women have somewhat different senses of humor; women's humor tends to be kinder than men's.
·         Men will joke about almost anything (gratuitous humor); women's humor tends to be empathetic, situational, or funny stories about the family or everyday life; creating harmony where there has been tension.
·         Men tend to be comfortable telling jokes to anyone who will listen; typically, women are more comfortable telling jokes to small groups of people they know well.
·         Women have greater social permission than men to laugh at even the smallest amount of humor. Men often feel a “masculine imperative” to make others laugh while also daring others to “make me laugh!”
·         In our culture, it is generally expected that the man will initiate the humor and the woman will be passive and receptive; and, men and women have different comfort levels about taking center stage or having power.
·         Men are more expected to be able to take "practical" jokes and dish them out.
 
Management consultant, Dr. Barbara Mackoff says that women in business need to show a good sense of humor. “In reality,” she says, "a woman can be funny and still maintain her credibility."
 
Funny, credible, and VERY successful
Writing for FORBES about humor as a key to success at work, Jacquelyn Smith says, “Whatever the reason might be, if you or your colleagues tend to be dry and dull in the office, you’ll want to work on injecting more humor into your workday.”  Smith quotes Lynn Taylor, workplace expert, “You don’t have to be a stand-up comedian, but well-placed humor that is clever and apropos to a business situation always enhances an employee's career.”

Showing one’s good sense of humor has advantages in hiring, promotion, and leadership opportunities. Long the hallmark of a pleasant personality, employees with a sense of humor are viewed as having highly desirable traits required of today’s leaders, executives, managers and supervisors: flexible, creative, and adaptable to change.

When you use humor you do not stop being serious about your responsibilities, values, goals, and beliefs; you show that you can take yourself lightly. Studies show that executives believe that employees with a sense of humor do a better job; and, CEOs prefer job candidates with a sense of humor. The two most desirable traits in leaders were found to be a strong work ethic and a good sense of humor.  Donna Couper, a business consultant, says, "Even in a job interview, assuming you're qualified for the position, showing that you have a sense of humor will make your prospective employer feel more comfortable with you."

Effective work teams develop a special form of group humor called "the inside joke", a humor-in-common language that plays a bonding role, strengthening loyalty, and making the work environment more pleasant and, yes, more productive, too.
 
 
Much joking fits in with a competitive style that is more comfortable for men. Certainly, women do tell jokes, and many can do it well.  However, according to Professor Deborah Tannen, "Since [women] are not driven to seek and hold center stage in a group, they do not need a store of jokes to whip out for this purpose." She also reported, "There are fewer such (story-telling) personalities among women than among men. Many women who do tell jokes to large groups of people come from ethnic backgrounds in which verbal performance is highly valued.  Many women are less likely than men to tell jokes in large groups, especially groups including men."

Jenna Goudreau, FORBES staff writer about business and women’s leadership, calls the idea that humor is dangerous in the office is “old-school HR.” Rapidly going out of vogue are Victorian ideas about laughter and humor such as: women should always be able to take a joke but not get a certain innuendo; women should laugh along with the laugh track; smile perpetually; and, women should not laugh with their mouths open.

 
Advice For Women Using Humor At Work
1. Don't merely imitate men's humor. Women's humor has the advantage of tending to be more personal and situational, with the effect of being harmonizing.

2. You do not need to tell jokes: a warm smile, a true story, the “Erma Bombeck” view of things, or a well-timed ad lib can bring even more benefits than jokes. Beverly Sills said, "I can't be happy every day, but at least I can be cheerful."

3. Use only humor that fits you, that fits the occasion and the audience, and when the time is right (not “too soon”).
4. Promote the use of humor in company newsletters and on bulletin boards.

5. Encourage "humor breaks" or times when everyone can lighten up for a few minutes.
6. If the joke has to be "on" someone, make it yourself, but NEVER belittle yourself with a joke.

7. Don't poke fun at abilities, race, religion, gender or anything that other people couldn't change in the next five minutes.
8. If you do decide to tell jokes, practice privately until you can tell them well.

CAUTIONS: Be wary of humor overkill. The “class clown” may be a distraction and barrier to teamwork. When it comes to humor, everyone must be sensitive and sensible. There is no place in the work place for humor that is sarcastic, ridiculing, uses taboo language, or is sexual, sexist, racist, age-ist, or otherwise puts people down. Use humor that lifts people up, and draws them together.
Goudreau cites psychologist Steven Sultanoff, PhD, an expert on applied humor, saying, “used effectively, humor helps people get along, decreases turnover and increases productivity. And that’s no joke.”




Wednesday, January 11, 2012

Game On! How to Create Positive Activity Interventions

Yo-Yo c. 600BC
Game On! is the name of the book I have written for "How to Create Positive Activity Interventions," which is the working title of a course I have designed to advance the development of therapeutic humor and laughter by a revolutionary leap. It will fortify and extend clinical practice and training with positive activity leadership skills.

We are now seeing more and clearer evidence for a major expanded role for humor, laughter, mirth, games, meditations, and other positive activities, in health, happiness, and improved human relationships.

Learning Positive Activity Intervention (PAI), professionals and lay persons will be able to incorporate elements of a variety of additional activities, beyond laughter exercises, that show great promise for ameliorating health challenges and paving the path to happiness.

Students of Game On! will be able to deliver programs that are stronger as therapeutic interventions, powerful boosts to achieving workplace objectives, strong supports for educational environments, and keys to enjoying life, i.e., happiness.

Game On! will save untold years off of the learning curve because I have been studying PAI in one form or another for more than 30 years. For Game On! I have distilled and synthesized the best thinking and practices so that they can be learned and put them into practice quickly. And, students will have an additional credential under the auspices of World Laughter Tour, to attest to their expertise.

From Harvard Business Review, January-February 2012, “Emerging research from neuroscience, psychology, and economics makes the link between a thriving workforce and better business performance absolutely clear.” In other words, there is undeniable scientific evidence that happy employees are more creative, more productive, healthier and more satisfied. Yet, for many people, the way to happiness, to more positive emotions, more positive thoughts, and more positive behaviors remains elusive.

Game On! will show the way.

Dreidel c.100BC
Speakers, trainers, teachers, medical, mental health and human services professionals and volunteers are about to make a quantum advance in audience participation and client self-administered programs that is memorable, meaningful, energizing, and fun.

Many of us have been intrigued with, studying and advocating the power of humor to heal, to improve the educational environment, to improve workplace environments, and to enjoy life more.

Those (6,000 or so) who have completed the basic course in “How to Create Therapeutic Laughter”,  have a basic understanding of leading groups in activity experiences; they know about the physiology, neurology, psychology, attitudinal influences, and social psychology of laughter, health and well-being; and they have some experience in planning and conducting related programs. They have a better than average understanding of the difference between humor and laughter.

Over the past 20-30 years, we have refined our knowledge and application of the field to differentiate laughter and mirth from humor, to develop specific activities around each which are thought to be therapeutic.

During that time, there has been a growing awareness and respect for other activities (interventions) such as therapeutic or caring clowns, non-competitive games, relaxation theory, and meditation practices.

The advent of the concept of Positive Activity Intervention, and the benefits suggested by research (Delivering Happiness, Layous et al, 2011), begs the question of a synthesis of theories and activities, and represent a significant next step in illuminating the human condition.

Board Game c. 1870
Putting together courses of study will fortify a variety of clinical and professional practices in this regard, as well as for volunteers and others who do have extensive professional training.

In the Western world, in what might be called modern times, starting in the mid-1960s, work on the concept mostly was centered on humor, with laughter taking a kind of back seat. This idea got a huge boost in 1979, when Norman Cousins published “Anatomy of an Illness.” Although Cousins was advocating humor as possibly the main source of his recovery from an illness, he became known as the man who laughed himself well. Indeed, most of the science of humor actually employs protocols based on the act of laughing.

Video Games c.1972
Various organizations that sprung up on the topic focused on humor, with humor and laughter treated pretty much as one thing: The Humor Project with its newsletter “Laughing Matters”; the International Society for Humor Studies, with the journal "Humor;" the European Summer Humor Institute; the American Association for Applied and Therapeutic Humor, formed out of an organization called Nurses for Laughter (NFL); Patch Adams’ Gesundheit Institute, with the vision of a ‘happy hospital’; Wavy Gravy’s Camp Winnarainbow, blending humor, laughter, clowning, and performance art with peace and love; the International School of Laughter and Well-being in France
(formerly the French School of Laughter), with a 5-to-7 week training program.

Impressed and fascinated by Joel Goodman’s humor education courses, I joined this non-movement movement in 1984.

All along, there had been references to arcane Tibetan Buddhist laughter practices, but the mainstay, and the research, seemed to be about humor, comedy, jokes, finding humor, sensing humor, and developing one’s sense of humor.

Dr. William Fry, Jr., had long before (c.1964) suggested that humor (a psychological phenomenon), laughter (a physical act/reaction), and mirth (an emotional state) could and should be separated for certain purposes of research, practice, and understanding.

It was not until I returned from India (1998),  where I had been invited to lecture about positive work environments, which was a variation on the theme of “Putting Humor to Work at Work,” that I felt it was important, and possible, to distinguish laughter from humor as separate human capacities with therapeutic implications and applications.

In 1999, World Laughter Tour created a curriculum for laughter therapy based on the psychologic model familiar to the Western world in the form of Music Therapy, Art Therapy, and Activity Therapy, which required broadening the definition of “therapeutic” along the lines suggested and adopted by positive psychology.

Game On! gives access to a variety of approaches that will appeal to a broad spectrum of the population that seeks happiness or a boost in the management of a variety of ills from mood issues to the classroom environment, from supporting primary treatment for physical health to improving morale and productivity in the workplace.

Non-competitive Games c.1986
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